Salon policies

Cancellations + Rescheduling

We require a firm 48 notice of cancellation/reschedule. This protects our stylists time and gives us a chance to offer the time slot to another guest. Anything less than 24 hours notice results in a 50% charge of services scheduled or quoted for. For no-call/no-shows, 100% of services scheduled or quoted for will be charged to the card placed on file. Card on file is required to hold all reservations.

Consultations

Complimentary Consultations are required for all blonding, hair extension and mesh integration services. This way we can all be on the same page and make sure we're a good fit for you. At the consultations we'll discuss your current hair, your goals and will give you a custom quote for your desired services.

No Children, please

For the safety of the children and relaxation of our guests we do not allow children under the age of 13 into the salon. Children under 13-17 years old need parent permission to receive services.

policies + Consent Form

A Policies & Consent form is also required prior to receiving any services. This informs you as the guest of our policies as well as protects our stylists.

Salon Etiquette

Please do not bring friends or family to the salon as we have very limited space reserved for guests receiving services only.
Allow proper time for travel and traffic. If you arrive 15 minutes or more late to your appointment, this may result in rescheduling your appointment and a last minute cancellation charge.

Adjustments

If any adjustments are needed to your cut or color you have one week to contact your stylist or the salon so we can re-shape or adjust color as needed. No refunds are permitted.