We require a firm 48 notice of cancellation/reschedule. This protects our stylists time and gives us a chance to offer the time slot to another guest. Anything less than 24 hours notice results in a 50% charge of services scheduled or quoted for. For no-call/no-shows, 100% of services scheduled or quoted for will be charged to the card placed on file. Card on file is required to hold all reservations.
Consultations are required for all color and extension services. This way we can all be on the same page and make sure we're a good fit for you. At the consultations we'll discuss your current hair, your goals and will give you a custom quote for your desired services. Consultations are $25. When you choose to book your service that $25 will act as a deposit and will be deducted from your services.
For the safety of the children and relaxation of our quests we do not allow children under the age of 13 into the salon. Children under 18 and under need parent permission to receive services.
Consent form is also required prior to receiving any services. This informs you as the guest of our policies as well as protects our stylists.
If any adjustments are needed to your cut or color you have one week to contact your stylist or the salon so we can re-shape or adjust color as needed. No refunds are permitted.